We are looking for a motivated Program Manager to join the PMO responsible for supporting clients and providing overall program management as it relates to our clients’ needs. This person will work hand-in-hand with clients to ensure overall client satisfaction.
Specific Responsibilities
- Establish, maintain, and enhance client experience through effective support of client strategic goals with Argonaut
- Develop project schedule and execute to plan
- Manage enterprise level client escalations with timely resolution and communication across all key stakeholders
- Responsible for direct management of multiple client accounts, operating at a strategic and tactical level
- Act as Client Advocate and represent the voice of the client to Argonaut teams
Position Requirements
- A minimum of a BS in the sciences and 2+ years of relevant experience
- Biotech or Pharma product development technology transfer to MFG experience
- Project management experience
- Experience with MS Project
- Excellent written and verbal communication skills
- Organized, responsible, dependable with the ability to work in a fast paced team environment
- Familiarity with ERP inventory management systems (such as NetSuite, SAP)
- Holds self to high quality standards
Preferred, but not required
- Experience in a GMP manufacturing environment
- A working understanding of Lean Six Sigma
- PMP certification